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FreightBox: Why Do I Get Error Messages?

Updated: Aug 26, 2024

Inability to identify the truck number, authentication errors, and trailer unavailable errors are the most commonly seen errors within the workflow. If you see any of these errors, contact your DM or DL immediately to report these issues. 

 

For a more detailed look at these error messages and what they mean, please refer to the video below: 



You can also find it in this section of FreightBox Trailer Solutions under Driver Resources in the Knight Hub or by clicking the button below!



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